This week’s updates are all about clarity, speed, and better workflows—from archiving old enrollments to faster reports and smoother tour management.

Top release: Archive old enrollment listings

You can now archive old enrollment listings from your dashboard, helping you stay organized and focused on what matters most. This update gives you a clearer view of active enrollments and ensures your data stays clean and easy to navigate.

Other releases

• Reports respond faster: We’ve upgraded our reporting engine so you can access insights quickly

• Tour bookings now allow rescheduling & setting tour outcomes: Easily reschedule tours and log outcomes to keep your pipeline accurate and up to date.

General improvements

• Nap check reminders are now every 10 mins in Colorado

• Accounting codes have been overhauled throughout the product

• Tour bookings table redesigned for easier search and filtering

• Improved dropping student flow to include more confirmation and warning

• You're now able to view all submissions for staff paperwork

• Weekly schedules now have arrows to go back and forth by week

Payroll improvements

• More informed help text when setting payday for payroll

Fixes

✅ Fixed issue with changing guardian roles during enrollment

This release focuses on usability—making it easier to find key info, stay informed, and customize your experience. From student and guardian pins in the app to smarter calendar and payout views, here’s what’s new.

General improvements

• We’ve added a student and guardian pin on the Playground mobile app

• Improved the functionality of loading states and error messages that users were facing across the website

• Multi-day events now show as one continuous event across days on the calendar

• Payout transactions now include student information as an adjustable column

• Emails are now sent when a lesson plan is approved or rejected

• You can now edit your program pin code

CRM improvements

• Faster communication? Done. You can now easily duplicate CRM emails

• Import leads from a range of different sources with new import types

• You can use multiple fields from a student profile on emails

Fixes

✅ A bug with staff profile notes has been fixed
✅ 'Start at' filter on feed is now fixed

This update brings a big improvement to lesson planning with the new “Add Activity” menu, plus several helpful updates across reports, scheduling, and user management.

Top release: add activity modal

We’ve introduced a new “Add Activity” menu in the lesson plans feature, giving you more context and details before adding activities—making planning even more intuitive and informed.

General improvements

• You can now nickname bank accounts if you have multiple sources of funding

• New report! ’Student aggregate data’ is now available to generate

• Attribute lesson plans to authors for better record keeping

• Added an additional notification when reapplying a debit with a held amount

• Easily edit student absences directly from the schedule view

• View a user profile directly from the chat screen

Fixes

✅ Absences can be created for anytime now

This week, we focused on reducing friction to help you work more efficiently. Our biggest update will save you tons of time getting families onto Playground. Plus, we rolled out several improvements and fixes across the board 👀

Top release: SMS sign up

Getting families used to change can be challenging, but it doesn’t have to be. We’ve added support for SMS sign-up links, making it simple to get guardians started using Playground.

General improvements

• When selecting a drop-in schedule, you can now view a student’s existing schedule 

• Added loading and empty states to family calendar on web

• Improved unpublished listing landing pages

• Added additional loading states for text updates to indicate when changes are in progress

Payroll improvements

• Avoid costly payroll mistakes with our new ‘active staff’ filter to ensure you’re paying the right people

• No need to run separate payroll reports anymore—select multiple staff at once and run reports simultaneously

CRM improvements

• Lead forms are easier to use and simpler to navigate

• Exporting lead forms now downloads all data from the form to ensure accuracy

• Got a lead stuck in a workflow they shouldn't be in? Now you can unenroll leads from automations!

• Know exactly what stage a lead is in with new fields for ‘created date’ and ‘last activity date’

• Import lead data from more sources

• Easily update lead fields after a student is transitioned to enrolled

• Want to take notes while you’re on a call? You can now easily minimize the call screen

• More fields, more accuracy! Site selection for multi-sites is now an available form option for leads

• Customize your automations even further—you can now select a sender email and phone number rather than rely on a default option

• Assign roles and permissions for different parts of CRM and for CRM as a whole

Fixes

✅ Users who experienced issues linking Plaid to their expenses will now see a resolution
✅ A broken popup when selecting video vs. photo on Android has been fixed